Home Delivery:

Small items weighing under 12kg are delivered by air. For in-stock items, processing typically with shipping occurring estimated two weeks. If an item is back-ordered, you will be notified of the expected delivery date at the time of purchase.

Truck Delivery:

Large furniture and homeware items over 12kg are delivered to your door via a third-party pallet truck courier through ocean freight. Once your order is ready for dispatch, you will receive an email delivery updates information. The local courier will notify you via SMS with the expected delivery date at the time of purchase and will contact you once the items are ready to schedule your delivery. Typically, made-to-order items with shipping occurring estimated 6-8weeks, depending on your location.

International Orders:

We offer international delivery for both small items and large furniture. If you have any questions or need information about specific locations, please don't hesitate to contact us.

Back-In-Stock:

We will dispatch the items as soon as they are restocked. Should there be any delays, we will inform you by email.

Additional Questions?:

Please don't hesitate to contact us, we're here to assist you:

Contact: 02035973386

Monday — Friday 9:30am to 6:00pm

Email: customerservice@brightlyhome.uk